Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money offer?
Post Office Travel Money offers currency exchange services including Travel Money Card and currency buy back, with a travel money refund guarantee.
What are the opening hours of Post Office Travel Money?
The branch is open Monday to Friday from 7:00 AM to 5:00 PM, Saturday from 7:00 AM to 1:00 PM, and closed on Sundays.
Do I need identification to buy or exchange currency at Post Office Travel Money?
Yes. For card payments, valid ID such as a passport, UK or EEA photocard driving licence, or EEA identity card is required. ID may also be requested for some cash transactions, and electronic identity verification is performed at the counter.
Which currencies can I load onto the Post Office Travel Money Card?
You can load up to 22 currencies, one at a time, including Euro, US Dollar, Australian Dollar, Canadian Dollar, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Franc, and others.
What payment options are accepted at Post Office Travel Money?
The branch accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Where is Post Office Travel Money located?
It is located at 24 Framfield Way, Eastbourne, East Sussex, BN21 2RB, United Kingdom.
Can I order travel money online from Post Office Travel Money?
Yes, you can order online through their website at https://www.postoffice.co.uk/travel-money or via their mobile apps available on iOS and Android.
What nearby coffee shops can I visit before or after visiting Post Office Travel Money?
Nearby coffee shops include Beans at Anns Flowers, Costa Express, and Windmill Bakery, where customers can enjoy coffee or snacks around their visit.
Are there convenient nearby food options around Post Office Travel Money?
Yes, nearby eateries include Marine Fish And Chips, Uncle Sams burger restaurant, Subway, and SPAR Kings Drive sandwich shops for quick meals.
What other financial services are near Post Office Travel Money?
Nearby financial services include Western Union and Lodestone Financial Planning Ltd, which offer money transfer and financial advising respectively.
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